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P U L S E E X P R E S S

Privacy Policy

Effective Date: March 19, 2026

1. Introduction

Pulse Express (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our transportation and logistics services. By accessing our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Shipment details and tracking numbers
  • Billing and payment information

Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website

3. How We Use Your Information

  • Provide transportation and logistics services
  • Process shipment bookings and tracking requests
  • Respond to inquiries and customer support requests
  • Improve website performance and user experience
  • Send service updates, confirmations, and notifications
  • Maintain safety and compliance with legal requirements

4. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Service providers (carriers, warehouse partners, IT support)
  • Payment processors for secure transactions
  • Legal authorities when required by law
  • Business partners involved in fulfilling logistics services

All third parties are required to handle your data securely.

5. Cookies and Tracking Technologies

  • Improve website functionality
  • Analyze traffic and user behavior
  • Save user preferences

You can disable cookies through your browser settings, though some features may not function properly.

6. Data Security

  • Secure servers and encryption protocols
  • Restricted access to sensitive data
  • Regular monitoring for vulnerabilities

While we take strong precautions, no system is completely secure.

7. Data Retention

  • Fulfill service obligations
  • Maintain business records
  • Comply with legal requirements

Once no longer needed, your data is securely deleted.

8. Your Rights

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing communications

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

11. Updates to This Policy

We may update this Privacy Policy from time to time.

12. SMS/MMS Communications

By providing your phone number, you agree to receive SMS and MMS messages from Pulse Express related to services, updates, and notifications.

SMS/MMS data will not be shared with third parties for marketing purposes. Standard message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP.

Message frequency may vary depending on your interaction with our services.

13. Contact Information

Pulse Express
3255 Foothill Ct, Suite 113, Dubuque, IA 52001

Phone: 563-500-3020
Email: info@pulseexpress.us